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They may spend more effort on "saving face" than on actually finding a suitable resolution.
Often, groups waste time "bargaining over positions." Instead of explaining what the interests of their position are, they argue about their "bottom line." This is not a useful way to negotiate, because it forces groups to stick to one narrow position.
Once they are entrenched in a particular position, it will be embarrassing for them to abandon it.
How should you react if your opponent attacks you personally?
Read on for more information on specific conflict resolution techniques.
These are different positions that address the same interest.
Now that you know what the interests of both parties are, and how to better communicate with the opposition, you can start thinking about solutions.Here are some questions to ask yourself so that you can better define the conflict.Inerests play an important role in better understanding conflict.Look at all of the interests you have listed, for you and for your opponents, and look for common interests.Often both parties share many interests -- for example, both groups may want stability and public respect. Hold the meeting in a different environment from your usual setting.By drawing a bottom line, you're stuck in one position.If you don't convince the School Committee to choose this textbook, you'll lose.The goal here is to use both groups' skills and resources to get the best result for everyone. This is a person who is not from your group or your opponent's group, but whom you both trust to be fair.Your mediator can help both sides agree upon a standard by which you'll judge your resolution. They include expert opinions, law, precedent (the way things have been done in the past), and accepted principles.Conflict, arguments, and change are natural parts of our lives, as well as the lives of every agency, organization, and nation.Conflict resolution is a way for two or more parties to find a peaceful solution to a disagreement among them.