Problem Solving Case Studies Business

Problem Solving Case Studies Business-71
Students are asked whether Cadbury should join with the industry to lobby for more time?

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In 2010 developer Bruce Becker (SOM ‘85) completed 360 State Street, a major new construction project in downtown New Haven.

Just west of the apartment building, a 6,000-square-foot pocket of land from the original parcel remained undeveloped. But Becker worried about losing out on rents should he wait too long.

The US Congress was considering legislation that would allow chocolate grown on certified plantations to be labeled “slave labor free,” painting the rest of the industry in a bad light.

Chocolate producers had asked for time to rectify the situation, but the extension they negotiated was running out.

The case considers IBM’s Corporate Service Corps (CSC), a program that had become the largest pro bono consulting program in the world.

Problem Solving Case Studies Business

The case describes the program’s triple-benefit: leadership training to the brightest young IBMers, brand recognition for IBM in emerging markets, and community improvement in the areas served by IBM’s host organizations.

A selection of the top 40 cases are available for purchase through our online store.

Coffee 2016 asks students to consider the coffee supply chain and generate ideas for what can be done to equalize returns across various stakeholders. Both beverages encourage connoisseurship, but only wine growers reap a premium for their efforts to ensure quality.

Students are asked what would a major change in health care delivery look like? Were the center's structure and processes appropriate for transformational change?

Faculty have found this a great case to discuss institutional obstacles to innovation, the importance of culture in organizational change efforts, and the differences in types of innovation. In 2015, Ant Financial’s MYbank (an offshoot of Jack Ma’s Alibaba company) was looking to extend services to rural areas in China by providing small loans to farmers.


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