After that, we’ll provide helpful methods and tools to identify the cause(s) of problematic situations, so you can get to the root of the issue and start to generate solutions.
Then, we offer nearly 20 creative problem solving techniques to implement at your organization, or even in your personal life.
Without a clear articulation of the problem at stake, it is impossible to analyze all the key factors and actors, generate possible solutions, and then evaluate them to pick the best option. Elliott Jaffa is a behavioral and management psychologist with over 25 years of problem solving training and management experience.
“Start with defining the problem you want to solve,” he says, “And then define where you want to be, what you want to come away with.” He emphasizes these are the first steps in creating an actionable, clear solution.
In today’s competitive business landscape, organizations need processes in place to make strong, well-informed, and innovative decisions.
Problem solving - in particular creative problem solving (CPS) - is a key skill in learning how to accurately identify problems and their causes, generate potential solutions, and evaluate all the possibilities to arrive at a strong corrective course of action.
Joe Carella is the Assistant Dean for Executive Education at the University of Arizona.
Joe has over 20 years of experience in helping executives and corporations in managing change and developing successful business strategies.
Decision making is choosing one of multiple proposed solutions — therefore, this process also includes defining and evaluating all potential options.
Decision making is often one step of the problem solving process, but the two concepts are distinct.